From the first-person perspective, in the form of “calcaneus” self-report, this article narrates the painful experience of the bone’s owner developing bone spurs due to work-related fatigue and the subsequent medical treatment process. It showcases the convenience of smart clinics, including mobile phone registration and cloud-based imaging interpretation, and the choice of minimally invasive surgery along with the utilization of two-way referral services.Through this medical experience, the article demonstrates the efficiency and convenience of smart healthcare, and serves as a popular science introduction to how smart healthcare, as a deep integration of modern information technology and medical health fields, is gradually optimizing medical service processes and achieving rational allocation and efficient management of medical resources.